SofTA Service and Support

We want our detector to provide you with the means to reach your goals. Our goal is to have NO dissatisfied or under-productive customers. If you do not feel our ELSD is working to your expectations, we will gladly work with you to solve the problem or you can return the unit.

Our Colorado based staff provide service and support to our US based users. Our World wide distributor network is factory trained to provide service in other parts of the world. Please see either Contact Us or World Wide Distribution for information on how to receive support.

SofTA Users Group User Registration

You can automatically register yourself to be part of the SofTA Users Group by filling out and submitting this form. Only registered users are allowed to access the support documents. Choose a username for yourself (such as your last name) and make sure this username contains no spaces. Also create a private password. Together these will be your "key" into SofTA Users Group from now on. This information will be kept in a registration database that is accessible only to the webmaster, not to ordinary users.

After you are successfully registered, your web browser will ask you to type in your username and password the first time you try to access SofTA Users Group. The browser will remember this information for as long as it continues to run, so you can access any document in SofTA Users Group without being asked for it again.

SofTA Service and Support

SofTA Users Group User Registration

User Group Registration